BS 7499:2020 pdf download – Provision of static guarding security services — Code of practice

BS 7499:2020 pdf download – Provision of static guarding security services — Code of practice Details of all check calls should be recorded, including missed and late check calls. Precise times ofcontact should be noted. Records should be made of all supervisory visits. Where keys are held in the control room, controllers should also maintain a register of keys held andshould sign for keys on shift changeover. NOTE1 Minimum periods for retention of records can be reviewed, if applicable, for particular purposes, especiallywith regard to potential liabilities for civil action,for example personal injury (three years) or property damage(six years). NOTE 2 Attention is drawn to the relevant data protection legislation.5.2.6Control room staff The number of controllers on duty should be consistent with the expected workload.Controllersshould be trained in accordance with 5.5.5. 5.2.7 Escalation procedures There should be clearly defined procedures for management follow-up to incidents, and for responseand support to security officers if incidents occur. lf the security officer does not contact the control room on time, as specified in the assignmentinstructions, the supervisor should be notified and a visit to the site should be made or the relevantescalation procedure implemented. The frequency of check calls should be determined following a health and safety and security riskassessment, and should take into account the number of security officers on duty.The rationale forthe frequency decided should be documented, and regularly reviewed.The rationale for maintainingthe status quo or any changes in the frequency should also be documented, and regularly reviewed.5.3Security officers 5.3.1General The organization should employ sufficient security officers to fulfil its contractual obligations andsufficient supervisory staff to manage day and night assignments. 5.3.2Selection Only persons of competence and integrity should be employed. A personal interview should beconducted to assess suitability. Prospective employees should be asked to demonstrate good reading, writing and verbalcommunication abilities. Full pre-employment enquiries should be carried out to confirm an applicant’s identity and to verifythat they are suitably qualified for the role. Where night-time working is involved, prospective employees should be asked to confirm that thereis nothing in their circumstances that would be detrimental to their working night shifts. Night-time workers should be offered a free medical assessment. NOTE1 Attention is drawn to the Working Time (Amendment) Regulation 2003 [2]. Where an employee’s duties involve driving, the organization should check that they hold a validdriving licence. The employer should check the employee’s driving licence and carry out a DVLAlicence...