BS 7499:2020 pdf download – Provision of static guarding security services — Code of practice
Details of all check calls should be recorded, including missed and late check calls. Precise times ofcontact should be noted.
Records should be made of all supervisory visits.
Where keys are held in the control room, controllers should also maintain a register of keys held andshould sign for keys on shift changeover.
NOTE1 Minimum periods for retention of records can be reviewed, if applicable, for particular purposes, especiallywith regard to potential liabilities for civil action,for example personal injury (three years) or property damage(six years).
NOTE 2 Attention is drawn to the relevant data protection legislation.5.2.6Control room staff
The number of controllers on duty should be consistent with the expected workload.Controllersshould be trained in accordance with 5.5.5.
5.2.7 Escalation procedures
There should be clearly defined procedures for management follow-up to incidents, and for responseand support to security officers if incidents occur.
lf the security officer does not contact the control room on time, as specified in the assignmentinstructions, the supervisor should be notified and a visit to the site should be made or the relevantescalation procedure implemented.
The frequency of check calls should be determined following a health and safety and security riskassessment, and should take into account the number of security officers on duty.The rationale forthe frequency decided should be documented, and regularly reviewed.The rationale for maintainingthe status quo or any changes in the frequency should also be documented, and regularly reviewed.5.3Security officers
The organization should employ sufficient security officers to fulfil its contractual obligations andsufficient supervisory staff to manage day and night assignments.
Only persons of competence and integrity should be employed. A personal interview should beconducted to assess suitability.
Prospective employees should be asked to demonstrate good reading, writing and verbalcommunication abilities.
Full pre-employment enquiries should be carried out to confirm an applicant’s identity and to verifythat they are suitably qualified for the role.
Where night-time working is involved, prospective employees should be asked to confirm that thereis nothing in their circumstances that would be detrimental to their working night shifts.
Night-time workers should be offered a free medical assessment.
NOTE1 Attention is drawn to the Working Time (Amendment) Regulation 2003 [2].
Where an employee’s duties involve driving, the organization should check that they hold a validdriving licence. The employer should check the employee’s driving licence and carry out a DVLAlicence check on the employee every six months.Records should be maintained and retained.
NOTE2The employer may use an automated system to receive authorized notifications of licence changes via theDVLA.Attention is drawn to the relevant data protection legislation.
NOTE3 Attention is drawn to the HSE publication, Driving at work: Managing work-related road safety [3J.
All persons undertaking, or having access to details of an assignment, should be selected andscreened in accordance with BS 7858.
lf employees are acquired through a takeover, the organization should satisfy itself that therecommendations of this subclause have been fully met.
The organization should follow the recommendations given in BS 10800:2020,Annex A.5.3.5Terms and conditions of employment
The organization should follow the recommendations given in BS 10800:2020,Annex A.5.3.6Disciplinary and grievance code
The organization should follow the recommendations given in BS 10800:2020,Annex A.5.3.7Identification
All employees who are required to be screened in accordance with 5.3.3 should be issued with a formof identification incorporating the following information:
a) the name and contact details of the organization;
b) the name of the employee and employee number;
c) the expiry date of the form of identification; and
d)a current photograph of the employee.
Employees should be required to carry their form of identification while on duty.
Forms of identification should be formally withdrawn from employees renewing their identificationor leaving the organization, and destroyed in a secure manner.
A record of forms of identification issued should be maintained.This record should also indicate thestatus and location of withdrawn forms of identification, e.g. whether they have been destroyed orlost, or where they are held by the employee/organization.
NOTE Where a security officer is required to display a SIA licence this does not negate the need for companyidentification.